Senores Ameican Airways,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo The big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar resort,comida por culpa del retraso,yo llame esa noche en el resort y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
Our flight from Greenville, SC to Dallas arrived punctually but we had been necessary to continue being inside the airplane on tarmac for almost 90 minutes resulting in numerous to miss out on connecting flights. AA screwed up all over again–no person pleased with currently being taken care of like cattle; you have never appreciated your consumers.
In April 2014 I had been given a voucher for aiding with the sick affected person on considered one of yur flights. Regretably as a result of some unforeseen situations I haven't been capable of make use of the voucher.
Please Take note, [American Airways does reserve the proper to ask for birth information for passengers under the age of 2 many years].
PS I had her over the return flight and it was evenm much better she life in the Phillie spot And that i lived in the same spot for couple a long time so we had a conversation about that .
Pretty unhappy with A.A. customer relations. My wife went to Italy to the memorial of her mother and while she was there she got bronchitis with ear an infection, subsequently the physician advised her not to fly in advance of a person 7 days to clear the infection.
I can't consider you board passengers ahead of doing your checks to the aircraft. Leaving your shoppers caught for over 2 hours without having to tiny information and facts is full bullshit. While you are mainly similar to each and every airline With this regard, it’s just not suitable to take care of your shoppers using this method.
I was striving to buy ticket for 15 year outdated son and couldn’t use website for he was deemed small. I termed purchaser service and she assisted me with airline purchase. I especially asked if I necessary to cancel if I could within just 24hours. This attendant explained yes. I found out 4 hours later The key reason why son would wish to fly was cancelled. I identified as back again to cancel the flight the attendant advised me I couldn’t terminate flight and it was a nonrefundable ticket. I explained to her predicament as mentioned earlier mentioned she mentioned she couldn’t do something. I questioned for the supervisor, I acquired one and defined your situation, she reported I couldn’t cancel it and obtain my a reimbursement she was extremely impolite and hung up on me. I known as again to talk to for an additional supervisor and as I was conversing with this supervisor she knowledgeable me that the final supervisor said in her file I refused voucher. What at any time a voucher was I wasn't even certain. Then second supervisor advised me what she assumed. And so the flight wasn’t cancelled given that she mentioned to attend a pair days ahead of I make my remaining choice and she or he would wave modifying price to take action and I shouldn’t have any hassle.
The consumer ought to enter at the least one digit (the method will supply any essential main zeros to fill the sector) from the reel field then tab to your body industry to enter a minimum of 1 numeric digit (the technique will deliver any important foremost zeros to fill the field).
I have incorporated an posting that outlines your agency as currently being the worst airline in the industry which is not anything being happy with. Determined by my expertise I'll say that I am in no way planning to fly with your organization again, and neither will any individual I understand. I've currently publically introduced my frustrations with your airline on all the social networking web pages.
Until eventually I had the chance to get Tracy Paul within the cellular phone I could recognize her and she was quite well
I also want to comment on the wonderful service AA delivers for the handicapped. I am eighty four yrs old and now need wheelchair aid for getting about within the airports. I was surprised and delighted within the support I been given, and likewise for the attitudes on the people who assisted me Together with the wheelchair assist, and in addition the drivers in the handicap carts in Charlotte airport. They ended up all so helpful and really pleasant also.
I wish to make this report back to you. I was shocked that I was unable to create a report by cellphone. Sallianne Dale
My spouse And that i flew from Palm Springs to Ft. Myers Florida, around the return journey, flight 2233 from Dallas, my husband Rick Barnes was Lower pretty terribly by something within the seat when he set our luggage while in the overhead compartment. We called the Hostess and Regardless that additional resources blood was gushing out on the wound, he was presented a band assist to cover the 5 inch gash in his leg. We had been instructed that after everyone boarded, the hostess would return with the initial help package and must create a report.